Privacy policy
This privacy policy sets out how The Communications Collective Ltd, t/a Red Harbour ("us", "we", or "our") uses and protects any information that you provide us with through the use of our site, registration to or attendance at our events or through subscription to Red Harbour news updates.
ABOUT US
The Communications Collective, t/a Red Harbour (the “data controller”) Company Registration: SC653987 Registered Office: 5 Castle Terrace, Edinburgh, EH1 2DP Email: hello@redharbourevents.com Red Harbour is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Red Harbour may review this policy from time to time to reflect any changes to data protection policy and to continue to improve our services to you by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
YOUR RIGHTS
In accordance with the General Data Protection Regulation (GDPR), if you have any specific questions on how (or whether) we use your personal data, you can request access to the information we hold about you, including the data you have provided to us. If you so wish, you can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes. You may request the following information free of charge: What personal information we hold about you Why this information is being processed Who has access to this personal information How this personal information is being used What processes are using this information Requests can be submitted via the contact details listed above and will be responded to, in full, within 30 days. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
WHAT WE MAY COLLECT
We may collect, store and use the following information:
• Name, job title and organisation details
• Contact information including email address and contact telephone number (if provided)
• Demographic information such as postcode and geographic location (if provided)
• Other information relevant to your booking for a specific event such as dietary or mobility requirements
• Information about your visits to and use of this website including page views
USE OF PERSONAL INFORMATION
The information you provide is essential for us to understand your needs and provide you with a better service on our site and at our events. In particular, your personal data may be used for the following reasons:
• To ensure we can keep delegates who have registered for an event updated with regards to joining instructions, speaker updates, dietary information and to tailor their experience on the day
• To create a delegate register and delegate badges for use on the day of the event. If you have registered for an event and do not wish your name to appear on the delegate register, please contact us at info@redharbour.org referencing the event and your full name and organisation
• To better inform our online and event content development
• To send you e-news updates and articles if you have specifically signed up for that service. If at any time you no longer wish to receive these updates but still wish to be kept informed of upcoming seminars and events, you can amend your preferences by emailing us at hello@redharbourevents.com
• To periodically inform you about new events which we feel will be of interest based on your profile and/or previous activity with us. If at any time you no longer wish to be kept informed of upcoming events but do wish to continue to receive our news updates, you can amend your preferences by emailing us at hello@redharbourevents.com
• To provide conference speakers with details of the profile of attendees who have booked for a conference (though this information is restricted to name, job title and organisation) in order for them to better tailor their contributions to make them more relevant to that audience
• To address any complaints made by you about our website or our conferences/seminars
• From time to time, we may also use your information to contact you for market research purposes to inform future event development or to customise our website according to your interests. Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
CONTROLLING YOUR PERSONAL INFORMATION AND YOUR RIGHTS
We may disclose your personal information to any of our staff as required We may disclose a very limited amount of personal information to any of our suppliers where that is deemed necessary for them to provide a service that you require, e.g. we will advise caterers of a delegate with stated food allergies. Except for as provided in this policy, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen or unless you tell us otherwise.
RETAINING PERSONAL INFORMATION
We will hold your personal information:
• for as long as is necessary for the relevant activity
• for as long as we are required to for the purposes of providing our services to you
• for as long as we are required to do so by law
• in order to establish, exercise or defend our legal rights
SECURITY OF YOUR PERSONAL INFORMATION
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, our IT suppliers have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, including password protection of all delegate registers, subscriber lists and contact databases. We will take all reasonable precautions to prevent the loss, misuse or alteration of your personal data. Whilst we take every effort to ensure your information is secure, no representation or guarantee can be given that the site is free from cyber infection. Neither Red Harbour, nor its employees, shall be liable for any loss, damage or expense as a result of any access to or use of this site or any site linked to it.
THIRD PARTY WEBSITES
From time to time, our website may have links to third party organisations, such as event partners or contributor’s websites. We cannot be held responsible for the privacy policies and practices of other organisations and recommend you check the privacy policies of any third party organisations prior to sharing your personal data with them directly.